Privacy Policy

Privacy Policy for Permaspace.in

Last Updated: April 22, 2024

Welcome to Permaspace.in, operated by Perma Space (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, share, and protect your personal data and details your rights regarding your personal data.

1. Types of Personal Data We Collect

We collect different types of personal data, including:

  • Contact Information: Your name, email address, postal address, and phone number.
  • Account Information: Details related to accounts on our website, including usernames and passwords.
  • Payment Information: Information related to transactions, such as credit card details or payment service information (handled through secure third-party payment gateways).
  • Demographic Information: Your age, gender, and location.
  • Website Usage Information: Data on your interactions with our website, including IP addresses, browser types, operating systems, and browsing behaviour.
  • Workshop and Event Information: Details related to workshop and event registration, such as preferred topics and dietary restrictions.
  • Cookie Data: Information collected through cookies and similar technologies.

2. How We Collect Personal Data

We collect personal data through various methods, including:

  • Account Registration: When you create an account on our website.
  • Purchase Transactions: When you buy our products or services.
  • Contact Forms: When you reach out to us through our website.
  • Workshop and Event Registration: When you register for our workshops or events.
  • Website Interaction: When you browse our website, we collect data through cookies and similar tracking technologies.

3. How We Use Personal Data

We use personal data for various purposes, including:

  • To Provide Services: Processing orders, managing accounts, and delivering our services.
  • To Communicate with You: Sending information, updates, newsletters, and marketing communications, with your consent.
  • To Improve Our Services: Analyzing website traffic, identifying popular content, and enhancing user experience.
  • To Process Payments: Managing and processing transactions through secure payment gateways.
  • To Comply with Legal Obligations: Fulfilling legal requirements or responding to lawful requests.

4. Legal Basis for Processing Personal Data

Under the GDPR, we process personal data based on the following legal bases:

  • Consent: When you give explicit consent, such as by subscribing to our newsletter or registering for workshops.
  • Contractual Necessity: When processing is necessary to fulfil a contract, like processing orders or providing services.
  • Legitimate Interests: When we have a legitimate interest in processing your data, such as for improving our services, provided these interests do not override your fundamental rights and freedoms.

5. Data Storage and Security Measures

We implement a range of security measures to protect your personal data, including:

  • Secure Storage: Storing personal data on secure servers with encryption and access controls.
  • Access Restrictions: Limiting access to personal data to authorized personnel.
  • Data Minimization: Collecting and retaining only the data necessary for our purposes.
  • Regular Security Audits: Conduct regular audits to ensure the security and integrity of our data storage systems.

6. Data Sharing and Third Parties

We do not sell or rent personal data to third parties for marketing purposes. However, we may share personal data with third parties in the following cases:

  • Service Providers: When sharing with third-party providers to help us operate our website or provide services, such as payment processing, email marketing, or web hosting.
  • Legal Compliance: When required by law, regulation, or court order, or to protect our legal rights.

7. User Rights Under GDPR

Under the GDPR, you have specific rights concerning your personal data, including:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request restrictions on data processing in specific situations.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to processing based on legitimate interests or direct marketing.

8. Exercising Your Rights

To exercise your rights or make inquiries about our data practices, you can contact us at contact@permaspace.in or by mail at 792, Patel Nagar, Civil Lines, Ludhiana, Punjab, India, 141001. We will respond to your request within a reasonable timeframe, typically within 30 days, in accordance with GDPR requirements.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather information about website usage. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy as needed. We will notify you of significant changes through our website or other communication channels. Please check this privacy policy periodically to stay informed about our data practices.

11. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, you can contact us at contact@permaspace.in or by mail at 86, Raikot Jain Society, Hambran Road, Ludhiana, Punjab, India, 141001.